Excellente Travel, located at Elzenweg 7, 6601 HJ Wijchen, is responsible for the processing of personal data as described in this privacy statement.
Contact details:
- https://www.excellentetravel.com/
- Elzenweg 7, 6601 HJ Wijchen
- +31 682071833
Lenthe van der Rijt is the Data Protection Officer of Excellente Travel. He/she can be reached via info [et] excellentetravel [punt] com (info[at]excellentetravel[dot]com).
Personal data we process
Excellente Travel processes your personal data because you use our services and/or because you have provided these data to us yourself. Below is an overview of the personal data we process:
- First and last name
- Internet browser and device type
- Telephone number
- Email address
- IP address
- Other personal data actively provided by the customer, for example by creating a profile on our website, through correspondence or by telephone
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about visitors under the age of 16, unless they have permission from parents or a guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data being collected about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info [et] excellentetravel [punt] com (info[at]excellentetravel[dot]com), and we will delete this information.
Purposes for which we process personal data
- Sending our newsletter and/or promotional materials
- To be able to call or email you if necessary to carry out our services
Automated decision-making
Excellente Travel does not make decisions based on automated processing that could have significant consequences for individuals. This refers to decisions taken by computer programs or systems without human involvement (for example, by an Excellente Travel employee).
How long we retain personal data
Excellente Travel does not retain your personal data longer than strictly necessary to achieve the purposes for which the data are collected. We apply the following retention periods:
- Contact forms and quotation requests: up to 1 year after the last contact.
- Newsletter subscriptions: until you unsubscribe.
- Administrative data (such as invoices or booking information): 7 years (legal retention period).
- Data collected via Google Analytics: up to 26 months.
Sharing personal data with third parties
Excellente Travel only shares your personal data with third parties when necessary to perform our agreement with you or to comply with a legal obligation.
Cookies or similar technologies we use
Excellente Travel uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Excellente Travel uses cookies with a purely technical function. These ensure that the website functions properly and that, for example, your preference settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. During your first visit to our website, we informed you about these cookies and requested your consent for placing them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all previously stored information via your browser settings. For more information, see: https://veiliginternetten.nl/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.
Accessing, correcting or deleting data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Excellente Travel, and you have the right to data portability. This means you can request that we send the personal data we hold about you in a computer file to you or another organization you name. You can send a request for access, correction, deletion, data transfer, withdrawal of your consent, or objection to the processing of your personal data to info [et] excellentetravel [punt] com (info[at]excellentetravel[dot]com).
To ensure that the request for access has been made by you, we ask you to include a copy of your identity document with your request. Please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Excellente Travel would also like to inform you that you have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority, via the following link: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/report-a-concern.
How we secure personal data
Excellente Travel takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data are not properly secured or there are indications of misuse, please contact our customer service or email us at info [et] excellentetravel [punt] com (info[at]excellentetravel[dot]com).
